Ulubulu Wholesaler,

We are currently aware of issues regarding ordering Personalized Pacifiers. We have an open ticket with our platform provider to resolve this issue but it is continuing to take some time as you may have noticed.

We are working on implementing a new reseller/wholesale portal which will remedy this issue. We expect this transition to be complete before the end of the year.

For now, we ask that any Personalized Pacifier orders be made by emailing our customer service department at sales@ulubulu.com. To expedite the ordering process, please email us instead of calling us as this will delay the process.

Please make sure to include the following information so we may process your order in a timely matter,

  • - Your contact information (Name, email, Phone)
  • What items and quantity of items you wish to order
  • If a Personalized Pacifier, please include the font and what text you would like to appear (Up to 3 lines, with up to 13 characters on each line)
  • Shipping Address
  • Please DO NOT include payment information via email.
We will reply to your email with an Invoice which will allow you to select any shipping options available, and finalize your order with payment.

 

We thank you for your patience as we work extra hard to make this happen as fast as possible.

-Ulubulu Operations Team


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